Every Vertex job follows the same documented system — from the first knock on your door to the final nail on your roof. Here's exactly what to expect.
A Vertex specialist comes to your property, performs a thorough inspection, and documents every item of damage with photos and detailed notes — at no cost to you. You'll get a clear, honest assessment with no pressure to move forward.
We handle the paperwork and help you file your insurance claim correctly. Filing it right the first time significantly improves your chances of a full approval — and we know what documentation carriers are looking for.
When your insurance company sends an adjuster, a Vertex rep is there with you on the roof. We make sure nothing gets missed and every damaged item is acknowledged and documented on the scope.
Once approved, we review your scope in detail and supplement anything your carrier may have missed — code-required items, material discrepancies, missed line items. Your payout should reflect the true replacement cost.
Your new roof is installed by a vetted crew with quality control at every stage — property protection, material staging, nail cleanup, and a final walk around before we leave. We don't close out a job until it's done right.